Our General Terms and Conditions

General terms and conditions for placing orders in our online store

I. Provisions for consumers and entrepreneurs

§ 1 Contractual partner, scope of application

(1) The contractual partner of the contracts concluded via this online store is:

Hacker Motor GmbH

Schinderstrassl 32

D-84030 Ergolding

Germany

Authorized representative: Rainer Hacker, Managing Director

Tel. +49-871-953628-0

Fax +49-871-953628-29 E-Mail: info@hacker-motor.com

Register Court: HRB 8052, Local Court Landshut

Sales tax identification number according to § 27a

Value Added Tax Act: DE 813554015

WEEE-Reg. No. DE 55352581

French household packaging identification number: FR208419_01CBEK

(2) The following General Terms and Conditions apply to all contracts concluded via this online store. For entrepreneurs, the special provisions and II. of these terms and conditions apply additionally and primarily.

(3) The offers in this online store are directed at consumers and entrepreneurs. A consumer is any natural person who enters into a legal transaction for a purpose that can be attributed neither to his commercial nor to his independent professional activity (§ 13 BGB). An entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of his commercial or independent professional activity (§ 14 BGB).

§ 2 Conclusion of the contract, technical steps of the conclusion of the contract

(1) The product offers in our online store represent binding offers to conclude a contract for the respective item if the item is marked as "in stock" (green button in case of availability) or as "in production or incomming" (yellow button in case of availability). We do not conclude any contracts regarding sold out articles marked with a red button at availability. In this respect, we will welcome your inquiry as to whether the item can be procured for you.

The contract is concluded when you click the "buy" button at the end of the ordering process.

(2) When ordering via our online store, the ordering process includes the following steps.

You select the desired goods and place them in your virtual shopping cart without obligation to buy by clicking the "Add to Cart" button. You can view the contents of the shopping cart at any time without obligation by clicking on the button "To shopping cart/Checkout " located at the top of the website and delete each individual product in the shopping cart at any time by clicking on the "x" button from the shopping cart or change the quantity by changing the number of pieces and clicking on the button "Update shopping cart".

You can then continue shopping by clicking the button "Proceed to checkout".

If you have not already done so, you can log in with your customer data. If you are not yet a registered customer, you must click the "Register as a new customer" button at this point and enter the personal data required to process the order on the following page. The information marked with an asterisk is mandatory for order processing. Placing an order without registration is not possible.

After entering the required data or successful login, you can click on the button "Continue in the order". Here you can select the desired payment method from the payment methods offered by us without obligation. You can change this choice by simply clicking on another payment method. Then you can select the desired shipping method, where you will be shown the respective shipping costs, specify a different delivery address and, if you wish, enter a comment for your order. You then have the option of checking your details in an order overview before submitting a binding order. All information (e.g. name, address, payment method, shipping method, content of the order) can be corrected on the overview page using the editing fields provided. On this page you will also be asked to confirm that you agree with the validity of the General Terms and Conditions and that you have taken note of the instruction regarding your statutory right of withdrawal. Only by clicking the field "buy" you declare binding acceptance of our offer to conclude a purchase contract. This concludes the purchase contract.

After submitting your contractual declaration, the content of the purchase contract will be listed once more on our website. Depending on the selected payment method, you will already receive further information on the payment process. By pressing the button "print" you can print this overview. In addition, you will receive an e-mail to the e-mail address you provided, which confirms receipt of your declaration of acceptance and the conclusion of the contract and lists the details of the purchase agreement. Furthermore, with this e-mail you will once more receive the General Terms and Conditions and the instruction about your statutory withdrawal rights as a consumer.

§ 3 Storage of the text of the contract, accessibility of the text of the contract and the GTCs

(1) We store the contract copy of your order. You can print and/or save the content of your order immediately after placing it. The printout is made in each case by pressing the "print" button. We will also send you the contractual provisions including these General Terms and Conditions by e-mail.

(2) After the order process you will find the necessary information in your customer account. You can view orders placed in your customer account at any time by clicking the "Orders" button under "My Account".

§ 4 Contract language

The conclusion of the contract in our internet store is exclusively in German.

§ 5 Prices, shipping costs

(1) The prices stated in our online store are in euros (€). The prices stated on the product pages for private persons include the statutory value added tax.

(2) Individual payment methods incur additional costs (see § 6 Terms of Payment for more details).

(3) In addition to the stated prices, we charge shipping costs for delivery. These shipping costs depend on the destination country, the selected shipping method and the content of your order. You can see the shipping costs at any time via the link on the product pages of the shipping costs overview. Individual products bring a surcharge on the shipping costs. This surcharge is displayed on the product pages and in the shopping cart system. According to your information in the order process, the specific shipping costs are displayed in the shopping cart and on the order overview before submitting the order. In case of payment/shipping by cash on delivery, an additional transmission fee is due, which is charged by the local deliverer. Our offers are commercial, you will receive an invoice with VAT. The shipping costs are to be paid by the Buyer in addition to the price of the goods. Individual products bring their own surcharge on the shipping costs. This surcharge is displayed on the product pages and in the shopping cart system. The total shipping costs are then again clearly communicated in the shopping cart system and on the order page and before the order process is completed.

§ 6 Terms of payment

(1) We offer the following payment options: Prepayment by bank transfer, PayPal, Sofortüberweisung.

(2) In the case of prepayment by bank transfer, we will provide you with our bank details in the order confirmation and deliver the goods after receipt of payment. The payment must be made to the account specified in the invoice. If the payment is not received on our account within 10 days after conclusion of the contract, we are entitled to withdraw from the contract.

(3) We also offer "purchase on account" as a method of payment exclusively to regular customers - without there being any entitlement to this and only in accordance with separate and freely revocable permission from us. In the case of a purchase on account, the invoice is due for payment immediately. The statutory provisions shall apply to any default on the part of the buyer.

(4) We reserve the right to no longer offer individual payment methods. Among the payment options displayed during the ordering process, the buyer has the choice.

(5) Our offers are commercial, you will always receive an invoice with VAT.

§ 7 Terms of delivery

(1) The dispatch of the goods takes place for products that are marked "in stock" within 1-2 working days (Monday to Friday, holidays excluded), whereby this period is calculated from the conclusion of the contract for payment by PayPal, instant bank transfer and purchase on account and from the receipt of payment for advance payment. We point out deviating delivery times on our product pages.

(2) If an ordered item is not available because we are not supplied, not supplied correctly or not supplied on time by our supplier through no fault of our own despite the supplier's contractual obligation, we shall be entitled to withdraw from the contract. We will immediately inform the buyer that the ordered goods are not available or only available at a later date. In the event of withdrawal, we will immediately refund any payments already made.

§ 8 Right of withdrawal

Consumers are entitled to a statutory right of withdrawal for contracts concluded via this online store in accordance with the following instructions. A consumer is any natural person who enters into a legal transaction for a purpose that can be attributed neither to his commercial nor to his independent professional activity (§ 13 BGB).

(1) Cancellation policy

Cancellation policy

Right of withdrawal

You have the right to cancel this contract within fourteen days without providing any reason.

The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the last goods.

In order to exercise your right of withdrawal, you must inform us (Hacker Motor GmbH, Schinderstrassl 32, D-84030 Ergolding, phone +49-871-953628-0 , e-mail shop@hacker-motor-shop.com) by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the attached sample withdrawal form for this purpose, which is, however, not mandatory.

In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of cancellation

If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us without undue delay and in any case no later than within fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You shall bear the direct costs of returning the goods.

You will only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the condition, properties and functioning of the goods.

End of the cancellation policy

(2) Notes to facilitate the handling of returns

The following instructions do not constitute a prerequisite for the effective exercise of your statutory right of withdrawal. By following these instructions, you will facilitate and accelerate our internal order and return processing:

  • Please avoid damage and contamination. If possible, please return the goods to us in the original packaging with all accessories and with all packaging components. If necessary, use a protective outer packaging. If you no longer have the original packaging, please provide adequate protection against transport damage with suitable packaging.
  • Please send the goods back to us as an insured package and keep the delivery receipt. Please do not return the shipment as "freight collect" under any circumstances. As a matter of principle, we do not accept freight collect shipments.
  • Please call us at +49-871-953628-0 to announce the return before sending it back. In this way you enable us to allocate the products as quickly as possible.

(3) Entrepreneurs have no right of withdrawal.

§ 9 Defect rights

(1) For consumers, the statutory provisions shall apply in the event of a defect in the purchased item.

(2) If, in addition to the statutory warranty to which the buyer is entitled, a warranty exists, in particular of the manufacturer, the rights to warranty for defects against us regulated by law shall of course not be limited thereby. In the event of the existence of a manufacturer's warranty, we shall enclose more detailed information on the content and assertion of the warranty with the consignment of goods.

§ 10 Retention of title

The delivered goods remain our property until full payment.

§ 11 Customer service

You can reach our customer service for questions, complaints and objections on weekdays from 10:00 clock to 12:00 clock under the telephone no.: +49-871-953628-0 as well as by e-mail at info@hacker-motor.com

§ 12 Data protection

We inform you that the data transmitted by you within the scope of the business transaction will be processed and stored with the help of an EDP system. Personal data will of course be treated confidentially. You expressly agree to the collection, processing and use of personal data. You have the right to revoke your consent at any time with effect for the future.

a) Collection and processing of personal data/disclosure

Personal data is only collected to the extent that it is required for the processing of orders. We do not pass them on to third parties. The only exceptions to this are our service partners who we need to process the order. In these cases, we strictly observe the requirements of the Federal Data Protection Act. The scope of data transfer is limited to a minimum.

b) Information, correction, blocking and deletion of data

You have the right to information, correction, deletion or blocking of your stored data at any time. Feel free to contact us anytime, you will find the contact details in our imprint.

c) Subscribing to and unsubscribing from our newsletters

When you subscribe to our newsletter, your e-mail address will be used for our own advertising purposes until you unsubscribe from the newsletter. Unsubscribing is possible at any time and is not bound to any form.

d) Links to other Internet sites

Insofar as we refer or link from our website to the websites of third parties, we cannot assume any warranty or liability for the correctness or completeness of the contents and the data security of these websites. Since we have no influence on compliance with data protection regulations by third parties, you should check the respective data protection declarations offered separately.

You can find the detailed data protection policy here.

§ 13 Applicable law and place of jurisdiction

German law shall apply exclusively. In relation to a consumer, this choice of law shall only apply to the extent that it does not restrict any mandatory statutory provisions of the state in which the consumer is domiciled or habitually resident.

II. Special provisions ONLY for entrepreneurs

The following provisions shall apply in addition only in legal transactions with entrepreneurs. An entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of his commercial or independent professional activity (§ 14 BGB). In the event of contradictions with the above provisions for consumers and entrepreneurs, the following provisions shall take precedence in legal transactions:

§ 1 Prices

The prices applicable to entrepreneurs are ex works excluding packaging, freight and insurance plus statutory value added tax.

§ 2 Payment

(1) If we deliver on account, our invoices are due for payment immediately. Deductions, such as cash discounts, are not permitted unless expressly agreed otherwise. The buyer shall be in default if the respective amount due is not paid by the agreed payment date. Unless a date is specified, the buyer shall automatically be in default if the invoice amount is not paid to our account within 14 days of receipt of the invoice. The date of receipt of the payment by us shall be decisive. An earlier occurrence of default in accordance with the statutory provisions, in particular by means of an overdue notice, shall remain unaffected.

(2) The Buyer shall be entitled to rights of set-off and retention if his counterclaims have been legally established, are undisputed or have been acknowledged by us.

§ 3 Transfer of risk

The risk shall pass to the Buyer when the goods are handed over to the transport person.

§ 4 Cooperation obligations of the Buyer

(1) The Buyer shall be obligated to perform all contractually regulated, required or in good faith owed acts of cooperation in a timely manner.

(2) The presentation of the goods shall comply with our first-class brand image. To this end, the Buyer shall in particular comply with the following conditions:

  • A well-kept and invitingly designed business premises with usual opening hours as well as an intact and up-to-date business equipment with a specialized department,
  • A clear and appealing presentation of goods in the business premises and store window, which enables the customer to inform himself about the goods and to compare the goods and prices of different manufacturers,
  • Contract products are sold exclusively by trained and technically qualified sales personnel,
  • Provision of an on-site repair and spare parts service and a service telephone number,
  • No resale of contract goods to retailers or resellers.

The above conditions apply accordingly to resale via the Internet. Auction sales as well as sales under the option "price proposal" are prohibited without our written consent.

§ 5 Retention of title

(1) Our deliveries are subject to retention of title. We retain title to the delivered goods until the purchase price and all other existing or (at the time of the conclusion of the contract) future claims (including all current account balance claims) against the Buyer arising from the business relationship have been settled in full. Ownership of the goods shall automatically pass to the Buyer as soon as the purchase price has been paid and there are no further claims from the business relationship (current account reservation).

(2) Any processing or treatment of the goods subject to retention of title by the Buyer shall always be carried out on our behalf as processor within the meaning of § 950 BGB (German Civil Code). If the goods subject to retention of title are processed by the Buyer, it is agreed that the processing shall be carried out in our name and for our account as manufacturer and that we shall immediately acquire title to the newly created item. If the goods are processed with other items not belonging to us, we shall acquire co-ownership of the new item in the ratio of the value of the goods subject to retention of title (invoice value incl. VAT) to the other processed items at the time of processing. If the goods subject to retention of title are inseparably combined or mixed with other items not belonging to us, we shall acquire co-ownership of the new item in the ratio of the value of the goods subject to retention of title (final invoice amount including VAT) to the other combined or mixed items at the time of combination or mixing. If the goods subject to retention of title are combined or mixed in such a way that the Buyer's item is to be regarded as the main item, the Buyer and we hereby agree that the Buyer shall transfer co-ownership of this item to us on a pro rata basis (in proportion to the value of the raw materials). We accept this transfer. The regulations for goods subject to retention of title shall apply accordingly to the products resulting from processing, mixing or combining, insofar as they are our property.

(3) The Buyer shall be obliged to handle the reserved goods with care at its own expense, to keep them carefully for us and to insure them adequately against the usual risks (theft, breakage, fire, water) at replacement value and to provide evidence of the conclusion of the insurance policy upon request. We are entitled to insure the reserved goods at his expense. We may at any time demand that the Buyer keep an inventory of the goods delivered by us at his respective storage location and identify the goods as our property. Insurance claims as well as claims against third parties due to damage, destruction, theft or loss of the goods are already now assigned to us by the Buyer by way of security. We hereby accept this assignment.

(4) The Buyer shall notify us without delay of any seizure or other impairment of our rights by third parties.

(5) The Buyer shall be entitled to sell the reserved goods in the ordinary course of business. Pledges and transfers by way of security shall only be permitted with our prior written consent. The authorization shall automatically expire if the Buyer is in default of payment, if insolvency proceedings have been instituted against his assets or if he is obliged to file for insolvency proceedings. In the event of a resale of the reserved goods on credit, the Buyer shall be obliged to sell the goods only against sufficient collateral (e.g. agreement of its own reservation of title, etc.).

(6) The Buyer hereby assigns to us by way of security any claims against third parties arising from the resale of goods subject to retention of title in the amount of the share corresponding to our ownership share. Furthermore, the assignment shall be limited to a maximum of the amount of the invoice value of our claims (including value added tax) to which we are entitled against the Buyer from the business relationship at the time of the resale, plus a security surcharge of 20%.

(7) The Buyer shall be authorized to collect the claims assigned to us from the resale. The proceeds to which we are entitled shall be forwarded to us immediately upon receipt. At our request, the Buyer shall inform us of the names of the debtors of the assigned claim and notify them of the assignment. We are authorized to inform the Buyers of the assignment also in his name. The authorization to collect shall automatically expire if the Buyer is in default of payment, if insolvency proceedings have been instituted against his assets or if he is obliged to file for insolvency proceedings.

(8) Notwithstanding any automatic expiration, we shall be entitled to revoke the resale and/or further processing authorization and/or the collection authorization if the Buyer breaches its obligations towards us, in particular if it fails to properly fulfill its payment obligations arising from the business relationship, in particular if it is in default of payment, or if it breaches its obligations as a conditional Buyer or if it becomes apparent after the conclusion of the contract that our payment claims arising from the business relationship with the Buyer are jeopardized by the Buyer's lack of ability to pay. In the event that the collection authorization expires, the Buyer shall provide us with the information on the claim required for collection and, if necessary, support us in the collection process.

(9) Furthermore, we shall be entitled to take back the goods subject to retention of title in the event of any breach of contract by the Buyer. The transport costs incurred for the repossession shall be borne by the Buyer. If we take back the reserved goods, this shall constitute a withdrawal from the contract. It also represents a withdrawal from the contract if we seize the goods subject to retention of title. We shall be entitled to dispose of the goods subject to retention of title taken back by us. The proceeds of the realization shall be offset against the amounts owed to us by the Buyer after we have deducted a reasonable amount for the costs of the realization.

(10) The Buyer shall notify us immediately upon becoming aware of any third party seizure of the reserved goods and shall provide us with all information and documents necessary for an intervention. The Buyer shall be liable for the costs incurred for the cancellation of the seizure, in particular by filing a third-party action, insofar as they cannot be obtained from the seizing creditor.

§ 6 Warranty

(1) Only the express contractual product description shall be deemed the quality agreed upon. Illustrations, drawings, quality, quantity, weight, dimension and performance specifications contained in our brochures and printed materials shall only be considered approximate values. A warranty shall only exist if such a warranty has been expressly given using this term.

(2) The Buyer shall be obliged to inspect the goods immediately for defects, including deviations in quality and quantity. In order to safeguard claims for defects, any complaints about the goods must be notified to us in writing within 10 days of delivery to the destination at the latest, and in the case of hidden defects immediately after discovery. Otherwise, the delivery shall be deemed to have been approved in accordance with the contract. Bills on delivery bills shall not be deemed to be notices of defects. Transport persons shall not be entitled to receive notices of defects.

(3) The limitation period for claims for defects shall be one year from delivery. In the case of repairs, the warranty shall only apply to the replaced parts and repair services rendered.

(4) Warranty claims shall only exist if the goods do not have the quality owed at the time of transfer of risk. Accordingly, there shall be no warranty, for example, in the event of complaints due to incorrect operation, unauthorized intervention, non-observance of maintenance or operating instructions, use of third-party parts/unapproved spare parts/operating resources or other improper handling. Furthermore, no claims for defects shall exist in the event of natural wear and tear. The proof of the existence of a defect shall be incumbent on the Buyer.

(5) In the event of proven defects, we shall, at our discretion, provide a warranty by rectifying the defect free of charge or by making a subsequent delivery (subsequent performance). We shall be entitled to require the Buyer to return the defective goods to us in advance for the purpose of examining the complaint and, if necessary, for subsequent improvement or subsequent delivery. The necessary transport costs for the return of the goods shall be borne by us in the case of justified complaints. The expenses of subsequent performance to be borne by us shall not include the costs for any necessary removal of the defective goods and for the reinstallation of the goods that have been repaired or delivered as replacement.

(6) The Buyer may only withdraw from the contract or reduce the purchase price if no attempt is made to remedy the defect within a reasonable period of time set by us or if the remedy is impossible, refused, failed or unreasonable. The period for subsequent performance must be at least four weeks, provided that there are no justified interests of the Buyer to the contrary. In case of doubt, a failure of the supplementary performance shall only be assumed after the third failed attempt of supplementary performance. The Buyer shall not be entitled to withdraw from the contract due to minor defects. In addition to the statutory requirements, the special provisions in § 12 shall apply to claims for damages due to defects.

(7) Due to defects, the Buyer may withhold payments only to an extent that is reasonable in relation to the defects that have occurred. Your rights in the event of defects in the purchased goods shall be governed by the statutory provisions.

§ 7 Unjustified requests for return by the Buyer

(1) We point out that entrepreneurs are not entitled to a (groundless) right to cancel the contract or return the goods. If the Buyer returns goods to us with the request to rescind the contract, the return shall be understood as an offer by the Buyer to rescind the contract based on the following flat rates for expenses, unless expressly agreed otherwise with the Buyer in advance or the Buyer expressly declares otherwise:

  • Goods that can be resold unchanged: Expense fee in the amount of 10% of the purchase price
  • Goods that have to be inspected and re-secured: Expense fee in the amount of 15% of the purchase price
  • Goods that have to be re-boxed: Expense fee in the amount of 25% of the purchase price

(2) The Buyer shall not be entitled to have his request for return accepted. If we accept the request for return, the purchase price shall be refunded to the Buyer after deduction of the aforementioned lump-sum expenses. If we reject the request for return, the goods will be returned to the Buyer by cash on delivery at his expense.

§ 8 Liability, Withdrawal, Buyer's Liability for Damages

(1) The statutory provisions shall apply to the right to rescind the contract with the provision that the Buyer shall only be entitled to rescind the contract due to a breach of duty not consisting in a defect if we are responsible for the breach of duty.

(2) In principle, we shall only be liable for damages, provided that the other requirements for claims are met, if we are guilty of intent or gross negligence. In the case of simple negligence, we shall be liable in the event of a breach of an obligation, the fulfillment of which is a prerequisite for the proper execution of the contract and on the observance of which the contractual partner may regularly rely (so-called cardinal obligation). Otherwise, liability for damages of any kind, regardless of the basis of the claim, including liability for culpa in contrahendo, shall be excluded.

(3) If we are charged with simple negligence, our liability shall be limited to the damage that we could typically expect to occur under the circumstances known at the time of conclusion of the contract. In the event of simple negligence, we shall also not be liable for damages that did not occur to the delivery item itself, for consequential damages, lost profits or other financial losses of the Buyer. For damage caused by delay, we shall be liable for a maximum of 0.5% of the value of the delayed performance for each full week of delay, limited to a maximum of 5% of the value of the delayed performance.

(4) The above exclusions and limitations of liability shall not apply insofar as we have assumed a warranty, for damages which are to be compensated according to the Product Liability Act, as well as for damages to life, body or health.

(5) The above exclusions and limitations of liability shall also apply in favor of our employees, vicarious agents and other third parties whom we use to fulfill the contract.

(6) The statutory provisions shall apply to the Buyer's liability for damages with the proviso that, in the event that the Buyer owes damages instead of performance, we shall be entitled to demand lump-sum damages in the amount of 15% of the performance, unless the Buyer proves that the damages are lower. We reserve the right to claim higher damages in accordance with the statutory provisions.

§ 9 Statute of Limitations

(1) The limitation period for claims based on defects shall be one year from delivery (§ 6 (3)).

(2) Other contractual claims of the Buyer for breach of duty shall become statute-barred after one year. This shall not apply to the Buyer's right to withdraw from the contract due to a breach of duty for which we are responsible and which is not due to a defect. (3) By way of derogation, the statutory limitation periods shall apply to the following claims of the Buyer:

  • Claims for damages arising from product liability, for damages arising from injury to life, body, health or a material contractual obligation, as well as for other damages based on an intentional or grossly negligent breach of duty by us or our vicarious agents,
  • claims for reimbursement of expenses pursuant to Section 478 (2) of the German Civil Code (BGB),
  • claims for fraudulent concealment of a defect.

(4) Our claims against the Buyer shall become time-barred in accordance with the statutory provisions.

§ 10 Place of Performance and Jurisdiction

(1) Place of performance for delivery and payment is Landshut.

(2) In legal transactions with merchants, Landshut is agreed as the exclusive place of jurisdiction.

(3) The law of the Federal Republic of Germany shall apply, excluding the conflict of laws provisions and the UN Convention on Contracts for the International Sale of Goods (CISG).

Status: 20.04.2017

Further Information

Identity of the seller

Hacker Motor GmbH

Schinderstrassl 32

D 84030 Ergolding

Phone: +49-871-953628-0

E-Mail: shop@hacker-motor-shop.com

Out-of-court dispute resolution pursuant to Art. 14 (1) ODR Regulation

The European Commission provides a platform for online dispute resolution (ODR), which you can find at https://ec.europa.eu/consumers/odr/. We are not obliged or willing to participate in a dispute resolution procedure before a consumer arbitration board.

Order process

You can add products to your shopping cart without obligation to buy by clicking the "Add to Cart" button. You can view the contents of the shopping cart at any time without obligation to buy by clicking on the "Go to cart / Checkout" link. You can remove the products from the shopping cart at any time by clicking the button or by entering the quantity 0 in the quantity field of the shopping cart item. If you want to buy the products in the shopping cart, click the button "Proceed to checkout".

Then please enter your data. The mandatory data are marked with a *. Your data will be transmitted encrypted.

After entering your data, selecting the payment method and choosing the shipping method, you will be taken to the order page, where you can check your entries again. By clicking the button "Order with obligation to pay" you complete the ordering process. The process can be cancelled at any time by closing the browser window. On the individual pages you will receive further information, e.g. on correction options.

Contract text

The contract text is stored on our internal systems. You can view the general terms and conditions at any time on this page. The order information will be sent to you by e-mail. You can view your past order data in our customer login area.

 


Model withdrawal form

(complete and return this form only if you wish to withdraw from the contract)

To

Hacker Motor GmbH

Schinderstrassl 32
D 84030 Ergolding


Email: shop@hacker-motor-shop.com

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*)

____________________________________________________________

____________________________________________________________

 

Ordered on _________________ (*)/received on (*) _________________

 

Name of consumer(s) ___________________________________

Address of consumer(s)

_______________________________________________

_______________________________________________

_______________________________________________

 

Date ___________________

Signature of consumer(s)
(only if this form is notified on paper) ____________________________

 

(*) Delete as appropriate.


More information

Identity of the seller

Hacker Motor GmbH
Schinderstrassl 32
D 84030 Ergolding
Phone: +49-871-953628-0
Email: shop@hacker-motor-shop.com

Out-of-court dispute resolution to Art. 14 para. 1 of Regulation ODR

The European Commission provides a platform for online dispute resolution which you can find under https://ec.europa.eu/consumers/odr/. We are neither obligated nor willing to participate in an online dispute resolution at a consumer arbitration agency.

Ordering process

Products you can put obligation by clicking the buttons in the cart. The contents of the basket can be at any time by clicking on the "To shopping cart / Checkout now". The products can be at any time by clicking the button or by entering the quantity 0 in the quantity field of the shopping cart position again remove from the cart. If you want to buy the products in your cart, click "Checkout now" button.
Please then enter your data. The mandatory fields are marked with a *. Your data is encrypted for transmission.
After entering your data, select the payment method and time of delivery will take you to the order page where you can check your entries again. By clicking the "Buy with payment" you complete the ordering process. The process can be interrupted at any time by closing the browser window. On the individual pages for more information, such as to corrections.

Contract text

The contract text is stored on our internal systems. The general terms and conditions, you may at any time on this page. The order information will be sent to you via e-mail. Your last order data can be found in our customer login area.